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FAQ

Frequently Asked Questions

Expert Answers on Web Development, Timelines, Support, and Security

At CtrlSwitch Labs, clients often want to know how we keep software safe, how long projects take, and what we build with.

Below are straight answers to the most common questions from companies looking for custom software development in Ottawa and beyond.

How do you keep the software secure and reliable?

We follow proven security practices from day one. We use secure coding standards, encryption, sign-in and permission controls, automated tests, and regular code reviews. Our release process uses CI/CD so issues are found early and updates go out safely. The result is software that is stable and built to last.

What types of businesses do you work with?

We work with startups, agencies, and established companies in SaaS, finance, healthcare, ecommerce, and professional services. Needs range from an MVP to test an idea, to internal dashboards, to large platforms that serve thousands of users. We adjust the plan to fit your goals and budget.

How long does a typical web project take?

Timing depends on scope. A simple site or MVP is often 4 to 6 weeks. Bigger platforms are usually 12 to 16 weeks. We work in short weekly cycles with clear checkpoints, so you see steady progress and can set priorities.

Do you provide support and maintenance after launch?

Yes. We offer ongoing support that covers monitoring, bug fixes, security updates, speed improvements, and new features. This keeps your app running smoothly while your business grows.

What technology do you use?

We build modern web apps with React on the front end and Django on the back end. We use Postgres for data, host on AWS or Google Cloud, and use automation and monitoring tools to keep systems healthy. This stack helps us deliver fast, dependable software.

How do you price projects?

We provide a clear estimate after a short planning call and scope outline. Most builds use a fixed price for defined work, with separate quotes for any add-ons you request.

What does the kickoff process look like?

We start with a discovery call, confirm goals and success metrics, and agree on a timeline. Then we set up the project plan, communication channel, and weekly check-ins.

Where are you located and do you work with clients outside Ottawa?

We are a software development company in Ottawa. We work with clients across Canada and worldwide.

Have a project in mind?

Let us turn it into something fast, secure, and pleasant to use.